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Services · Managed IT Services

Your IT, handled month to month.

A managed plan built around your office: monitoring, patching, help desk, and security for a predictable monthly fee, with Texas-based technicians who explain things in plain English.

What’s included

What a managed plan can include. We tailor each plan to your users, devices, and services.

Help desk for your team

Phone, email, and portal support from 8 AM to 5 PM, Monday through Friday.

Monitoring and alerts

We watch your computers and servers and follow up on the alerts that matter.

Scheduled patching

Windows and key application updates applied on a schedule and tracked.

Security basics

Endpoint protection and multi-factor sign-in, with additional security services available.

Backup matched to you

Server, cloud, or computer backup options chosen for how your office works and quoted with your plan.

Microsoft 365 management

Available for managed clients: users, licenses, mailboxes, and settings. Migrations and backup are separate.

Managed clients also receive discounted rates on projects and emergency work. Term options are reviewed with your quote. Compare managed and hourly support →

How we work

01

Talk

A short call or visit to understand your office and what’s not working.

02

Assess

We review your setup and put recommendations and pricing in writing.

03

Do the work

Changes are scheduled and documented, with a backup taken first where it applies.

04

Support

We stay available for questions, fixes, and the next project.

Common questions

What does managed IT cost?

Pricing depends on your users, devices, and the services you choose. We put a written quote together after a short assessment.

What are your help desk hours?

Our help desk is available 8 AM to 5 PM, Monday through Friday.

Is Microsoft 365 management included?

Microsoft 365 management is available for managed clients. It isn’t part of every service plan, so we’ll confirm what’s included in your quote.

Do managed clients pay less for projects?

Yes. Managed clients receive discounted project and emergency rates.

Talk to us about managed IT.

A short, no-pressure conversation about what’s working and what isn’t.

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